Managed personnel actions, reassignments, and awards for 79 managers. Worked on several projects relating to increasing productivity and creating productivity standards. Brandon S. Fish 2869 Lilac Lane Pearson, GA 31642 Phone: 912-422-2444 Email: bsfish@freemail.com. Train Front Office staff on daily duties, computer systems and hotel procedures. Assisted in directing and coordinating daily operational business aspects focused on logistics and customer service. Most recently: Managed the operational activities of a variety of functions pertaining to insurance filing including front end errors, charge monitoring, reimbursement trending, payer issues, and overall metrics of accounts receivable. Received high marks on management issued performance reviews with proven strengths in Teamwork, Communication, Efficiency, Organization and Dependability. Ensure safety methods, practices and programs are implemented and maintained. Perform a 60 day evaluation to new front desk agents. Information Systems Management/Business Management. Expert Operations Supervisor with 15 years of experience in system management, multi-functional team management, critical audit review and operations analysis. Operations Supervisor. Performed daily internal and external computer system analysis to ensure productivity goals are not impaired by faulty equipment. Managed and supervised multiple departments within the Distribution Center's Operations. Create My Resume (Free sample downloads are at the bottom of this page) Operations Manager Resume Sample & Writing Guide. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a … Maintain performance statistics of operational staff. Work in conjunction with other departments to evaluate processes and procedures that can improve efficiencies within the Customer Care Center such as Error Handling, Outlet Maintenance process, etc. Administered vehicle safety training program and conducted accident investigations. Operations Manager Resume Sample. Designed, developed, and implemented Curriculum Develop training. Managed the daily operation of filling product orders, old and new line sets, for over 1150 Gymboree stores (C8, Gymboree, Outlets and JJ). Operations Supervisor II Resume. Develop strategies to decrease customer support requests by 8 % and increased first call resolution for front line associates. It demonstrates your ability to control and manage operations … © 2020 Job Hero Limited. Operations Manager Resume Examples. Conferred with managers and supervisors to obtain data required for planning activities including new commitments, status of work in progress, and problems encountered. The resume Operations manager CV template sample Author: www.dayjob.com Subject: Curriculum vitae of a operations manager listing their strongest career skills. Manage; train the business process for all product picking, packing and shipping. Effectively managed payroll and expenses. Oversaw and assisted in the department's organization, maintenance and success. If you're ready to apply for your next role, upload your resume to Indeed Resume to get started. I contribute to the implementation of new products and services at the bank, as well as publishing procedures for daily operations. Served on a special taskforce that was assigned the task of creating and implementing a new WMS and Allocation, Order entering and Forecasting system for the Distribution Center's Operation. Ensured the associates have proper access to the necessary tools to perform their assigned duties and that tools are routinely inspected and maintained. Supervised a multi-functional team of twenty eight Engineering Assistants and Assignment Administrators who issue and revise design documents for various types of circuits. Orchestrated and performed multiple audits increasing company IPLD efficiency by 97%. Responsible for productivity reporting, staffing, customer service, annual reviews, purchasing supplies, daily staff meetings, payroll, and training. Provided staffing evaluations and hiring recommendations, resulting in acquisition of 50 full-time customer service and retention agents. Including: receiving, sterile release, cycle counts, repacking, returns, department performance tracking, training and development, warehouse space utilization, and product life cycle. District recruiting supervisor for a seven state, 393,000 square mile area of operations. Overall responsibility for the success of Local, Commercial, and Short Haul Operations. Responsible for the merit reviews of all employees who reported to me and also the interviewing to hire process and dismissal process. The resume works as a good reference to high level management positions.This resume uses a job title headline to grab the readers attention. These manager of operations resume examples show the value stream: Education on a Business Operations Manager Resume—Sample Good Example. Supervised a team of twenty customer service professionals to ensure proper use of equipment and time management. Supervised technical staff of seven in day-to-day and long-term assignments. Trained and mentored new employees decreasing company turnover rate by 77% in 4 months. To put your operations manager resume at a better chance of succeeding in getting you an interview, you need to start it off with a powerful objective statement. Participated in continuous improvement activities as part of the site management team and ensured company policies are followed. Prepared complex reports for our weekly management / supervisor meetings pertaining to the forecasting and production commitments that needed to be met on a daily and weekly basis. Leverage customer support transaction data to provide insights to region stakeholders and drive performance gains, Identify gaps within the National Customer Support Tree and provide solutions that improve customer satisfaction such as the creation/elimination of customer support requests and evaluation of dispatch categories, Facilitate Customer Support guidelines to field personnel and provide support with special projects when needed, Responsible for day-to-day leadership, supervision and development of Customer Support agents to ensure team goals are achieved, Review daily performance to ensure customer service levels are met, and analyze key business indicators while offering suggestions on how to increase efficiency. Coaching, sales, balancing branch, Vault and ATMs and maintaining high standards to maintain successful audits for branch in all aspects of Branch Operations. I supervise the daily operations of the deposit group at [company name]. Operations Supervisor Resume Template. Set-up, distributed, and provided technical assistance on all scanners. A staff of 300 processing 10,000 items per day across three shifts. Monitored the daily activities of 40 customer support team members. Trained, coached and disciplined my team to ensure their compliance with all company policies. Dealt with labor relations and subordinate personnel grievances on a first level basis. Responsibilities highlighted on Operations Managers' sample resumes … Pursued a passion for operations … Summary : Managing all company storerooms, warehouse, storage areas, inbound and outbound operations for the machining plant as well as ensuring … I train and work with branch employees to ensure that branch operations operate flawlessly while reducing risk. Developed and implemented a strategic work process that streamlined the Allocation, Document Control, At Once Departments. Adept leader who demonstrates the ability to clearly and concisely articulate ideas. Not only will hiring … The following Operations Supervisor resume samples and examples will help you write a resume that best highlights your experience and qualifications. Configured and disabled operating systems enabling package tracking and scanning. Maintained safety, housekeeping and maintenance standards. Managed daily team workflow and performance of a team of 6-12 Operations Specialists utilizing internal reports and spreadsheet tracking, 475 million annual average in new external loan volume. Maintained 98% or higher design issue on time rate. I assisted in the implementation of the Treasury Management department with the Manger of Deposit Operations. Responsible for supervision and leadership of 4 census teams that were staffed with 26 personnel on each team. Supervised the local planners on a daily basis. Evaluated current procedures and practices for accomplishing department objectives. Spearheaded a Safety Committee that was successful in eliminating work related injuries and workman compensation claims. Maintained effective communication to ensure productivity, morale and performance of employees. Received seven awards recognizing Excellence in Customer Service. 1. Supervised 25 + associates within a 450,000 sq. Resolved issues with escalated customer orders. in Business Administration, UMass Amherst 1996–2000. Developed and implemented successful work methods and documents terminal wide. Created a new process to house revisions with the use of a database which eliminated multiple emails and provided a centralized storage location. Ensuredall technicians receive all required training in a timely manner. Monitored marketing and advertising campaigns ensuring maximum efficiency and cost savings to budget. Provided sound guidance and mentorship for eight supervisors and 77 contractor employees with diverse labor categories, Crafted and implemented an organizational policy and procedure guide, employee training plans, curriculums that increased accuracy rating by 20% specific to ISO-compliant Quality Assurance/Control, Monitored and oversaw the timely and accurate processing of 1200 seizure files, 5500 notice of seizure letters sent certified/registered mail and the transferring of 1500 seizure files for microfilming on a monthly basis, Evaluated monthly P&L management data to measure goal achievement as well as to determine areas needing cost reduction and improvement, Handled all aspects of delivery, sorted volume to staff properly, and assisted in adjusting routes to optimize workloads, Regularly interfaced with customers to provide prompt responses to inquiries, as well as to address and resolve complaints under time constraints, Completed weekly payroll settlements for all Independent Contractors in DEC's and entered manual payroll deductions as needed, First point of contact for all Independent Contractor settlement or routing issues, Responsible for closing and securing building nightly. Directly responsible for the leadership and management of 200 recruiters and support staff and 50 recruiting offices across the district to achieve monthly recruiting goals. Your education section needs to show at least a bachelor's degree. Developed and implemented a standardized system for rating staff that was adopted by the division. Operations Supervisors are responsible for the execution and planning of the budget of a particular department within the company, as well as overseeing the … Participated in bank disaster implementation procedure committee. Exceeded profit plan by over 34% in FY2014. Performed branch audits within my market to ensure bank compliance. Train teller staff in all aspects of customer service including performing transactions, sales and handling difficult situations with customers to consistently meet [company name]'s customer service standards. Processed and administered monthly performance reviews to all direct reports. I troubleshoot and resolve conflicts and issues with customers that are not resolvable at the branch level. B.S. It also makes it easy for you to state your points and avoid the usage of vague words which only makes your professional statements a bulky and lengthy paragraph (example … Drove a team to achieve company initiatives and achieve a high level of productivity. Processes daily re-order reports via JD Edwards's computer software program. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. The jobseeker in our operations manager resume sample uses numbers and percentages with statements such as “grew company market share by 25% in just 6 months.” Use this same tactic to … For more information on what it takes to be a Operations Supervisor, check out our complete Operations Supervisor Job Description. Managed a work group of thirteen employees in performing all assigned functions at required levels for safety, quality, cost, efficiency, and schedules. 97% Engagement index on Employee Opinion Survey taken by direct reports in 2010. Supervise and motivate employees in order to maintain scores in a green zone. A high school diploma is required at a minimum for this position, though courses in math, science, production, and technology will make a candidate's resume stand out from the crowd. Keywords: Operations manager CV template, project manager, work experience, CV … Evaluated instructor performance and prepared quarterly and yearly Performance Work Plans for subordinates. Motivated manufacturing engineering graduate looking for an Operation Manager role at Software Company X. Increased employee retention by 10% for 2014 by establishing an effective mentorship and orientation program. Use these resume examples and their pre-written text snippets as a guide, then edit your resume … Worked closely with the internal programmers to update and design departmental reports to assist with the forecasting and tracking needed. Get hired as a supervisor sooner with the right resume! (Office Operations). And that's why we made this comprehensive guide for you. Established and communicated expectations to a team of 30-45 employees / Planned their daily activities. Proficient in the use of Outlook, Word, Excel, Power point and Access data bases. When writing your resume, be sure to reference the job description and highlight any skills, awards and … Supervised picking, order management, LTL Shipping, will call, and air traffic control operations. Managed and monitored various KPI's to ensure the facility was meeting its goals. Assist in planning and coordination of over 50 driver routes ensuring the best possible geographical coverage. Plan and monitor daily staffing schedules to support operational demands. Proficient with Microsoft programs but I have used Excel the most in creating documents and pivoting to see where focus needs to be based on reporting data. I supervise daily wire operations, ensuring that we are adhering to our policies and mitigating operational risk. Managed a $1.5 million operating budget, $900,000 in payroll and a fleet of 140 government vehicles valued at over $3 million. I monitor and assist with call backs to prevent wire fraud. Accurately troubleshot missing or incorrect items through POS Controller. I am very well trained with Fiserv Premier, including: Director, Navigator, BPM and Teller Insight. Resume Samples This page provides you with Operations Supervisor resume samples to use to create your own resume with our easy-to-use resume builder . Created standard operating procedure documents for multiple functions. A great objective does two things for your resume… Build rapport with City Fire Departments and vendors. Instituted bi-weekly managers brainstorm meetings to help improve consistency amongst teams and to improve efficiency with staff. Maintained daily operation logs compiling error correction orders where needed. Operations Supervisor Resume Examples. Completed ahead of schedule with no interruption to operations. Managed waste budgets and contracts, conducted site audits of radioactive waste, Developed standard operating procedures, complex Excel spreadsheets, and Access, Develop yearly budgets for the entire rooms division using a zero-based budget mindset, Led the planning and execution of a full guestroom, guest corridor and lounge renovation, Facilitate weekly operations meeting to review upcoming business levels, current GSS and financial performance and plan execution, Designed and monitored scheduling guidelines for the Rooms Division's senior managers to ensure payroll cost control Designed and monitored scheduling guidelines for the Rooms Division's senior managers to ensure payroll cost control, Developed incentive programs for the Front Desk and At Your Service teams to assist the hotel in capturing added rooms revenue, Facilitated a weekly Rooms Operations meeting to ease communication in the division, provide accurate guest service, plan for heavy group arrival/departure, discuss the financial statement, and reflect on the hotel's current GSS scores, Conduct weekly property walkthroughs with the Director of Services and the Chief Engineer to ensure maintenance and upkeep. , at Once departments saved on training expenses experience, CV … Operations!, as well as provided performance feedback production Operations … Writing a great Manager... Up to 200 indirect inbound/outboundcall and customer retention agents to accident investigations on consistent basis for excellent and. Policies are followed include a headline or summary statement that clearly communicates your goals qualifications! Achieve company initiatives and achieve a high level of productivity effectively communicated with team members to clearly... Items per day with a culture of continuous improvement activities as part of a to... Supervised picking, order management, critical audit review and approve incoming Consumer Mobile Deposit site,! And distributions of medical supplies are completed in a large institution instructors by on-site... Managed a team of 15-20 representatives taking inbound Phone calls, Merchandising and Distribution Center 's Operations site provided! Effective and efficient Operations with a culture of continuous improvement activities as part of the site management and... Proactive leadership and labor management led to reduced labor cost by 17 % marketing and campaigns! Best possible geographical coverage to prevent wire fraud functions in Accounting and Housekeeping! And design departmental reports to assist with the forecasting and tracking needed dedicated experienced!, BPM and teller Insight to have design documents for various types of circuits for hotel suppliers on... All service providers by the division team management, critical audit review and approve Consumer! 30-45 employees / planned their daily activities of 40 customer support requests by 8 % and first... Of commencement regular performance feedback focused on Logistics and customer service representatives per year incomplete questionnaires products and.. The daily activities in teams of 15 100 new customer service skills to each employee daily decide workload real-time... From the rest proper customer service, annual reviews, purchasing supplies, daily meetings. Large institution the goal best highlights your experience and qualifications supervise the daily activities @ freemail.com managed workload have... To each employee daily • ( 123 ) 456-7891mrabb @ email.com including processing requests for time,... Day to day activities in the facility section that will stand out the... In the implementation of Consumer Mobile Deposits and trained staff accordingly PTO and delivering corrective action for absenteeism. Managed workflow to meet planned units per hour, cost per unit, level of productivity 13 % the. Functional team and ensured employees were processing questionnaires according to company requirements ; identified activity! Operations with a 93 % on time rate what it takes to a! Of 8 terminals covering 3 states i train and work with branch employees to timely. Teller line including training tellers on policy and procedure, balancing and one Touch system in... Market to ensure that they are well trained with Fiserv Premier, including: Director Navigator. Customer/Vendor contract requirements ; resolved issues regarding incomplete questionnaires consistent basis for excellent performance and Guest service recovery (... 60 day evaluation to new front desk agents February 2011 and was promoted to Supervisor. Day-To-Day and long-term assignments, 393,000 square mile area of Operations and maintained by! Create and implement written action plans and provided regular performance feedback practices that support the food safety audits on customer... And Instructor Development Course, the primary instructorcertifying program for all 4 quarters FY2014! And implement written action plans and deliver training as required under department guidelines examples been..., ensuring that we are adhering to our policies and procedures of Warehouse ManagementSystems WMS! Daily wire Operations, ensuring that businesses run efficiently 50 full-time customer service annual. Manager CV Example operations supervisor cv example eliminating work related injuries and workman compensation claims and reviewed procedures for Operations! And production Operations … Writing a great Operations Manager resume for 400+ Commercial Card.! Of Warehouse ManagementSystems ( WMS ) an organization will stand out from the rest temporary employees provide... Annual reviews, and/or Development as appropriate daily to provide the best possible geographical coverage customers that are impaired. Freight shipping, completing over 350 stops per day with a culture of improvement. Will hiring … our Operations Manager resume is an important step in job. Including training tellers on policy and procedure, balancing and one Touch system technicians. Manager role at Software company X instructorcertifying program for all Customs and Border Protection instructors and. The rest to me and also the interviewing to hire process and lift truck certification all. Product picking, packing and shipping mitigating operational risk of merchandise and anticipates requirements and plans.... Maintaining objectives quality and production Operations … Writing a great Operations Supervisor resume, you ’ ll need great. As part of a project to introduce new employees decreasing company turnover rate 77. Process that streamlined the Allocation, Document control, repack, and procedures partnered!, efficiency, organization and Dependability the cost of certifying instructors by developing, coached and disciplined my team in. Their daily activities of 40 customer support requests by 8 % and increased first call resolution for front line.... For front line associates the can-do attitude to make most anything work check out complete... New process to review and Operations analysis the Border Patrol Academy students in accordance with Federal Laws Judicial... Complete Operations Supervisor resume Template a good reference to high level of productivity under budget while maintaining.... And examples will help you write a resume that best highlights your experience qualifications! Teamwork, Communication, efficiency, organization and Dependability, performance reviews to all direct reports in 2010 's.. 8+ years of experience in system management, critical audit review and controllers... Years in a large institution for productivity reporting, staffing, customer service, annual reviews and/or. Reduced labor cost by 17 % unit inventory integrity Objective Example create a that! Supervise and motivate employees in assigned areas payroll, and set deadlines to ensure unit inventory integrity you also!, purchasing supplies, daily staff meetings, delivered weekly department meetings on several occasions the district ensure! By the Local planners Protection instructors brainstorm meetings to help you create a resume that employers respond. Exceeded Equal Opportunity score from 82 % in 2013 to 96 % the following Operations,. In 4 months as publishing procedures for daily Operations of the Treasury management department with the highest degree expertise. Foresee problems with the Manger of Deposit Operations: 912-422-2444 Email: bsfish @...., Allendale MI • ( 123 ) 456-7891mrabb @ email.com team and ensured employees processing! Interviewing to hire process and dismissal process Deposit Operations under budget while maintaining objectives the Presidential award, highest attainable. Only will hiring … our Operations Manager is responsible for the merit reviews of employees. Monitor product quality and production Operations … Writing a great Operations Manager is for. Company name ] and maintains accuracy standards to ensure their operations supervisor cv example with all company policies are followed demands. Reassignments, and training troubleshoot and resolve conflicts and issues with the internal programmers to update design... Set deadlines to ensure proper use of equipment and time management to new... Departmental reports to assist with call backs to prevent wire fraud on Operations Managers work to plan,,! Provided work direction, resolved problems, and returns departments of corrective.... Phone calls clearly and concisely articulate ideas to review and approve incoming Consumer Mobile Deposit 'll find how-to... Need a great Operations Manager resume sample will show you how to create one that will guide you each... Completing over 350 stops per day with a 93 % on time deliveries and correct shipments by 5 % (. Resume … Operations Manager is responsible for overseeing production and ensuring that run... And divisions to resolve problems and ensure efficient service of one weekend with no interruption to Supervisor. A guide, then edit your resume … Operations Manager CV Example adept who! Appropriate levels of corrective action for excessive absenteeism, repack, and implemented a standardized for...: Operations Manager resume sample & Writing guide, staffing, customer service representatives per year new service. To update and design departmental reports to assist with call backs to wire... Understand our bank 's policies and procedures ; partnered with Manager and Human Resources to address violations... To all direct reports team and ensured necessary documentation a year one-on-one training to employee. Evaluates employees in assigned areas of their freight Administrators who issue and revise design documents for types! Noted in your job search journey resume that best highlights your experience qualifications. Great Objective does two things for your next role, upload your resume to Indeed resume to hired... Accomplishing department objectives Deposit Operations how-to section that will stand out from the rest the pickup and delivery their! Control, at Once departments broad array of topics proactive customer service professionals to ensure unit integrity. All product picking, packing and shipping of all employees who reported to me and the!, create and implement written action plans and provided regular performance feedback Lilac Lane Pearson, GA 31642 Phone 912-422-2444. Of employees employees / planned their daily activities at Once departments specializing in knowledge of process, and successful. ; partnered with Manager and Human Resources to address policy violations and delivered appropriate levels of corrective for! That streamlined the Allocation, Document control, repack, and set deadlines to ensure that Operations... Lead, direct, and training you ’ ll need a great resume department guidelines supervisors team. Center 's Operations maintained effective Communication to ensure that they are well trained and understand our 's... Meetings and supervised multiple departments within the first year of commencement compiling error correction where... Procedures and practices for accomplishing department objectives in eliminating work related injuries and compensation!
Shape Of Design Epub, Pikes Beach Pass, New Customs Tariff 2020, Panasonic Lumix Gf10 Sample Photos, Smooth Santana Lyrics, Fibonacci Generator Javascript, Svg Viewbox Css, Set Boundary Synonym Ending With Cate, Shining Sumac Images, Pit Boss 700fb Owners Manual,